Company overview Yorizon IT customer feedback: 100% independent
Our roots
Yorizon is a specialized subsidiary of Integron International. Integron has been in the market since 1993 and has a strong reputation in satisfaction research. A very established company known for its expertise in both customer and employee satisfaction. Please visit www.integronresearch.com.
Our vision
We aim to be the best business partner in IT customer feedback services. Being the best means a 100% focus and specialization, dedicated and skilled professionals, an operational excellent organization and proven technology.
We want any organization to benefit from using our IT customer feedback services. We believe that our IT customer feedback creates through a better IT organization also better external customer satisfaction and loyalty.
Our mission
It is our mission to assist IT management to create a more effective IT chain with higher quality and lower costs. We achieve this by delivering sophisticated IT customer feedback, supported by research knowledge, dashboard technology and benchmarks.
Our role
Yorizon facilitates in managing your IT organization in such a way that it leads to performance improvement and cost reduction. The way you manage your IT organization will also contribute to a higher external customer satisfaction and loyalty:
Independence
Yorizon is 100% autonomous and an independent company. This means that we do not work exclusively for a sourcing company in a fixed partnership. We will always maintain our objective role by mapping the end user satisfaction, whether this is outsourced or not. Naturally we serve sourcing companies as our clients when it comes to measuring their performance in an objective way: The Voice of the Customer
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