Strategy feedback
Reasons to engage IT strategy feedback survey
For decades, internal IT services have been focusing on delivering solutions geared towards making their organization become more efficient and more competitive. Office automation tools, sophisticated network infrastructures, packaged business applications (ERP, CRM, Supply chain solutions, Financial systems,…) together with more outsourced services have led to more and more complexity in identifying where and how those services could (and should) be improved or developed. It becomes crucial, for you as CIO or IT manager to get an objective picture of where your organizations’ priorities should be, in order to put them in perspective with the global strategic direction of your organization. This component becomes even more crucial when there is a need to face a troubled economic environment, leading to more arbitration towards where investments should be focusing, and when outside pressure becomes apparent to all employees within the organization.
IT costs are often considered as a “necessary evil” by the board of directors and the financial department. Actually, IT allocated budgets need to be backed up by precise returns on investments and a clear value added for the whole organization. A business requirements survey with precise priorities and an associated action plan becomes a fundamental element in helping to construct a budget that is geared towards real business needs and, therefore, towards real returns on investments, and promotes individual efficiency throughout the entire organization.
Why not do it yourself?
Neutrality, the anonymity offered to respondents, our extensive experience as a research agency and dashboard technology are the most cited reasons why our clients choose to outsource this specialized research. We do what we are really good at: sophisticated research set up, advise on questions multilingual questionnaires, project and response management, analyses and reports.
How does IT strategy feedback surveys work?
We are able to share our best practice questionnaires with you, which are based on many years of research experience. We will work with you to customize the questions and we will advise you on the different levels of reports available. We will translate your requirements to a research set up, which includes segmentation into different users, different locations, different applications etc. Dependant on your specific IT environment, we will advise you of the optimal frequency of undertaking and reporting on surveys . When the framework has been put together, we will advise you on the best possible approach. For IT strategy feedback surveys, we often use a mix of online surveys and personal or phone interviews with decision makers in your organization from various disciplines, ranging from finance, sales, marketing, e-business, operations, supply chain, HR and quality.
Deliverables of IT strategy feedback
The results of Yorizons’ strategy feedback surveys are presented in clear and well-structured reports, and should be used as an aid for continuous improvement. Yorizon can help you further by setting up your improvement management process, and formulating improvement actions that quickly lead to tangible results. This is part of the service provided by our Consultants and this approach is characteristic of Yorizon: we are not happy until your objectives have been realized. We remain committed, even after the survey is completed. If required, we can provide presentations or workshops for business units, branch offices or departments. The perfect way to clarify improvements for everyone.
RSS