Frank Becker, Leiter IT St. Marien: “We are a group of 11 hospitals and the trend is more centralisation of IT. In this phase many changes take place which of course affects the IT end user. We have to manage 5.000 users, 2.000 PC’s and 700 servers. How it exactly affects the IT end [...]

Anthony Smith, Head of ICT – at UKWM:“We have looked at different ways to get information from our ICT end users concerning the perception of  ICT performance. Because of its simplicity, the straightforward way the IT-Survey is delivered to users, and the availability of a benchmark, we chose to embrace the IT Happiness Benchmark.After registration, [...]