Managed IT Survey Services and solutions to measure, benchmark and improve IT Happiness & productivity.
We have had the opportunity to work alongside firms of all shapes and sizes. Our vast experience and knowledge can be utilized within your IT organization or MSP client base.
We will provide all of our knowledge, scaling, methodologies, best-practices, professional design and benchmarking to match your information needs & objectives. Together we will determine survey frequency, which survey group to involve, sampling and the invitation / reminding process. Providing advice on reports, distribution of results to specific stakeholders, change management, IT communication and information sharing (content and channels).
“With the results we are able to drill down on regions, countries, different user groups etc. while being able to get insights into the satisfaction, the developments over time, the performance of different business applications and the priorities. Additionally, we can compare our performance with Yorizon’s benchmark data”
Roger Bengtsson, Head of Service Delivery, Corporate IT