We offer managed IT Survey Services and Solutions to measure and benchmark the end user satisfaction of each of your clients.

Use the results to collaborate with your client and to discuss results for continuous improvement and partnership.

Communicate

Knowledge

  • Extensive knowledge and vast experience with IT satisfaction surveys with hundreds of client organizations.
  • Proven survey approach (questions, structure) and internal communication
  • Framework for your client base with possibilities to customize
  • Predefined IT questions and format enables benchmarking
  • Developed together with IT departments and IT MSP’s
IT end user satisfaction

Online dashboard

  • 24/7 access to our online dashboard

  • Reports per client

  • Reports per client or solution group

  • Trend reports

  • Based on QlikView/QlikSense technology

  • Possibilities to export results to your own BI tooling

Internal and external Benchmarking

With multiple client organizations using one survey methodology, you are able to compare results within your client base. Next to that we offer external benchmarks based on aggregated date of the Yorizon client base.

IT Happiness Monitor

Want to know what we can do for your organization and clients?

REQUEST A QUOTE