IT Benchmarks: raise the bar on a realistic level.
Use management information enriched with benchmarks. We offer benchmarks in 3 areas:
Insights that are important for the IT organization: personal work experience, IT organization and the main stakeholders such as end users and the business. Insight into how you and your IT organization are doing compared to other IT managers and IT organizations.
*Currently only available in Dutch. English version follows soon.
The IT Happiness Benchmark consists of measuring the digital employee experience – with a focus on, among other things, the digital workplace, tools and office and business applications. Results are compared with a global benchmark.
The IT Happiness Service Desk Benchmark: insight into the experiences that IT end users have with the IT Service Desk. To know how your IT Service Desk is valued compared to other organizations and where improvements can be made.