IT Happiness Consultancy & Reporting

Not sure if the full IT Happiness Program is for you? Let’s customize the perfect solution for your organizational goals.

Empowering IT Management Through Expert Consultancy

We bring you an unparalleled suite of expertise and consultancy services designed to strengthen your IT management capabilities and digital employee experience.

What do you need help with?

SURVEY CREATION

Let’s create your perfect survey. Our areas of expertise include:

  • End-User Experience across various digital tools like Microsoft 365, Google Suite, Remote Working platforms, and more.
  • Feedback on Business Applications ranging from CRM, ERP, to specific tools like SAP, Workday, etc.
  • Evaluating Satisfaction levels during IT Projects, Migrations, or Roll-outs.
  • Assessing Incident Management Processes and IT Service Desk performance.
  • Gauging Business Stakeholder’s perception of IT’s value addition to the organization.
  • Insights into the adoption and impact of new technologies, including AI tools and business applications.

SURVEY ADMINISTATION

Distributing a survey and achieving high response rates require both time and a well-devised strategy. Drawing from our years of experience, we’ve gathered the best practices to implement both before and during the survey roll-out, ensuring its effective distribution.

ANALYSIS AND REPORTING

Already have a survey in place and need help analyzing responses? Our reporting spans from real-time dashboards to detailed written reports, tailor-made to your specific needs. Enhance understanding with benchmarks, industry comparisons, and expert interpretations.

Here’s how we support IT Management and elevate the Digital Employee Experience

  • Digital Strategy Decision-Making – Lead your organization into the digital future with confidence.

  • Application Lifecycle Management – From phasing out legacy apps to adopting innovative solutions.

  • Insights into Business Application Usage – Pinpoint areas that may benefit from further training or support.

  • Digital Services Onboarding – Ensure seamless integration for new employees.

  • AI Impact Assessment – Discover the transformative effect of AI on work quality and efficiency.

  • Stakeholder Relationship Fortification – Build stronger ties with your key stakeholders.

  • Communication Strategy Enhancement – Optimize your messaging and channels for maximum impact.

  • Healthy Technology Usage Promotion – Create a balanced and productive tech environment.

Embrace the future with informed decisions.

Get started today.