Managed IT Survey Services. ICT research. Full-service service.
Fully unburdened, best practice questionnaires, implementation, reporting, benchmarks and advice in 4 areas:
Survey aimed at measuring the digital employee experience – with a focus on, among other things, the digital workplace, tools and office and business applications. Results are compared with a global benchmark.
Survey for insight into the experiences that IT end users have with the IT Service Desk. Gain knowledge on how your IT Service Desk is valued compared to other organizations and where improvements can be made.
Insight into how the internal customer and stakeholder values the IT organization and what is expected. We effectively map out the main priorities for your IT organization and where improvements can be made.
With the Customer Satisfaction Survey you gain insight into the quality of your organization, including account management, operations and support. The result is insight into satisfaction and loyalty (NPS) and the main priorities for your organization.