Fully unburdened, best practice questionnaires, implementation, reporting, benchmarks and advice in 4 areas:
DIGITAL WORKPLACE
Survey aimed at measuring the digital employee experience – with a focus on, among other things, the digital workplace, tools and office and business applications. Results are compared with a global benchmark.
Survey approach to keep track on the involvement, enthusiasm and commitment of your IT Staff. It includes IT staff engagement questions, online survey, management reports, benchmarks and consultancy services for IT staff engagement & flow.
Insight into how the internal customer and stakeholder values the IT organization and what is expected. We effectively map out the main priorities for your IT organization and where improvements can be made.
With the Customer Satisfaction Survey you gain insight into the quality of your organization, including account management, operations and support. The result is insight into satisfaction and loyalty (NPS) and the main priorities for your organization.