IT Survey Services for MSPs. Customer and end user research.

Best practice questionnaires, implementation, reports, benchmarks and advice in 3 areas:

DIGITAL WORKPLACE

Survey aimed at measuring the digital employee experience – with a focus on, among other things, the digital workplace, tools and office and business applications. Results are compared with a global benchmark.
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IT SERVICE DESK

Survey for insight into the experiences that IT end users have with the IT Service Desk. To know how the IT Service Desk is valued compared to other organizations and where improvements can be made.
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CLIENTS

Insight into the quality of your organization, including relationship, management, direction and support. The result is insight into satisfaction and loyalty (NPS) and the main priorities for your organization.
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