Use our proven IT survey tool to measure IT end-user satisfaction

Take advantage of the all-in-one IT survey platform. For IT departments and MSPs.

Try it free
Watch our movie

Use our IT survey tool to measure IT end user satisfaction

For IT departments and MSP’s.

Try it free
Watch our movie

A great tool you can take advantage of to collect feedback from IT end users.

Learn from the feedback of IT end users to keep delivering your products and services in the best possible way.
Key Features Tool

Three simple steps. Create, Launch & Analyze!

Create en user questionnaire


Benefit from our proven platform. Question series, methodology and design: it’s all there for you.

Launch IT Survey


Easily involve your audience. Make use of communication templates. Schedule & launch!

Analyze IT survey


Instant access to all results. Analyze and track user groups. Compare with benchmarks.

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IT Happiness Platform key features

  • Single client and multi client (for MSP’s)

  • Best practice survey content & design

  • Easy setup. Live in 10 minutes

  • Online dashboard

  • Results per client/per user group

  • Benchmarks

Used by organizations worldwide

Logo Schuiteman

With the IT Happiness Platform I was able to quickly run a first IT satisfaction measurement among our end users myself. Although the results were not entirely surprising, they did confirm to us that it is good to periodically measure IT Happiness within Schuiteman. Certainly also in times where the distance to the end users is literally large due to the many working from home activities. Previously I gathered input through personal conversations, now I can use the IT Happiness Platform to find out what is going well and where there are possibilities for improvement.

Björn Blom, IT manager at Schuiteman Accountants & Advisors

The IT Happiness Platform has enabled us to identify and benchmark our user’s system experience. We are now able to focus our efforts on managing user perceptions and improve systems based on user feedback. As an IT service delivery department, we will be using this tool annually, to continuously improve our service.Truly a valuable tool for any IT department.

Chris Petzer, Group IT Manager at Two-a-Day Group

‘The product worked as expected for me and achieved a very high response rate. The organization loved the tool and I’ve received much feedback’.

Frazer Halliday, Head of IT, Woodland Trust
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