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Schedule a meeting with one of our experts to get a better view of your digital workplace performance and employee experience! Let’s assess where you are now and uncover where meaningful improvements can be made.

We’ll help you find the best-fit solution — whether that’s a tailored survey, better reporting, or a full program rollout.

  • Free consultation about plans of digital employee experience improvements
  • Walkthrough of the IT Happiness custom program
  • Example question sets of end user surveys
  • Overview of our 8 key areas of IT Happiness
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IT Happiness Scan

All Sizes

A simple starting point to understand how employees experience their digital workplace.

Get an initial view of IT Happiness across all 8 key areas of IT Happiness. Ideal as an entry point into the IT Happiness program or as a standalone orientation tool.

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  • Standardized Online Survey
  • Available in 6 Languages
  • Up to 300 Respondents
  • PDF Report of Your Results
  • Onboarding & Implementation
  • Project management subscription
  • IT Happiness Benchmark
  • Customizable Survey
  • Advice & Consultancy
  • Trend Analysis
  • Reporting

Professional

<1000
end users

Continuous IT Happiness for mid-sized organizations.

An ongoing, managed IT Happiness program providing structured insight into digital experience and adoption across your organization.

Request for full pricing breakdown document below.

Pricing Calculator
  • Various types of digital workplace surveys
  • Ongoing program management and coordination
  • Management reporting
  • Results discussion with our experts
  • Tailored actionable reports for up to 5 selected product or service owners
  • White-label domain for survey invitations
  • Access to Yorizon's frameworks, tools and global benchmarks
  • Access to Qlik-based dashboards with SSO (5 licenses)
  • Designated Microsoft Teams environment
  • Additional support and consultancy
  • 2 month subscription cancellation notice

Advanced

1000-5000
end users

Scalable insight for growing, complex environments.

A continuous program with deeper insights and coordination, designed for organizations with multiple teams, tools, and initiatives.

Request for full pricing breakdown document below.

Pricing Calculator
  • Various types of digital workplace surveys
  • Ongoing program management and coordination
  • Management reporting
  • Results discussion with our experts
  • Tailored actionable reports for up to 10 selected product or service owners
  • White-label domain for survey invitations
  • Access to Yorizon's frameworks, tools and global benchmarks
  • Access to Qlik-based dashboards with SSO (10 licenses)
  • Designated Microsoft Teams environment
  • Additional support and consultancy

  • 2 month subscription cancellation notice

Enterprise

>5000
end users

Enterprise-scale IT Happiness management.

A fully managed, long-term program delivering organization-wide insight, alignment and support across complex ecosystems.

Request for full pricing breakdown document below.

Pricing Calculator
  • Various types of digital workplace surveys
  • Ongoing program management and coordination
  • Management reporting
  • Results discussion with our experts
  • Tailored actionable reports for up to 30 selected product or service owners
  • White-label domain for survey invitations
  • Access to Yorizon's frameworks, tools and global benchmarks
  • Access to Qlik-based dashboards with SSO (30 licenses)
  • Designated Microsoft Teams environment
  • Additional support and consultancy
  • 2 month subscription cancellation notice

See How Others Do It

Read how global companies work with Yorizon throughout the years.

Frequently Asked
Questions

For more information, visit our knowledge base.

General

What is IT Happiness?

IT Happiness is our metaphor for end-user experience — but it’s not called IT Happiness for nothing. In high-performing organizations, mere satisfaction isn't enough. We aim for genuine enthusiasm in the daily use of the digital workplace — and that’s what we call IT Happiness.

What is Digital Employee Experience (DEX)

Digital Employee Experience (DEX) refers to the experience employees have with the daily use of their digital workplace, which includes, among other things, standard devices, applications, tools, support, and business software. While DEX is a widely used abbreviation, it is closely related to terms like ITSAT, IT Happiness, and End User Experience.

What topics do the IT Happiness surveys measure?

The IT Happiness Scan measures the overall IT end-user experience, along with satisfaction across 8 key topics: Digital Workplace, IT Support, Business Value, Change & Adoption, Innovation, Learning & Development, IT Security, and Digital Wellbeing.

What is Yorizon’s Managed Survey Service?

Yorizon’s Managed Survey Service provides continuous insight into how employees experience their digital workplace. We take full responsibility for survey design, secure data collection, dashboarding, reporting, and expert guidance. This way, organizations can focus on improvement rather than tooling.

What do we mean by “managed”?

“Managed” means Yorizon actively designs, configures, maintains, and evolves your (Digital) Employee Experience measurement and improvement projects under the IT Happiness Program. This includes onboarding, survey setup, dashboard configuration, security, reporting, and ongoing program coordination.

Scope & Fit

Which organizations is this service designed for?

Our Managed Survey Services are designed for organizations with 100+ employees, and scale seamlessly for global enterprises with tens of thousands of end users. We group organizations into:

  • < 1,000 end users
  • 1,000–5,000 end users
  • 5,000 end users

Each category reflects differences in complexity, governance, and reporting needs.

How is the scope of my program determined?

Your program is designed based on:

  • Number of end users
  • Number of stakeholders requiring reports
  • Dashboard access and licensing needs
  • Security, SSO, and segmentation requirements
  • Expected level of expert support or consultancy

Larger organizations typically require more configuration, dashboards, and governance layers, which is reflected in scope and pricing.

How hands-on can I be within the IT Happiness Program?

Once we have onboarded your organization into our survey technology and dashboards, you can:

  • Explore the dashboard and play around with the filters to uncover insights across teams, regions, roles, and topics.
  • Make your own changes in the questionnaire (to be reviewed and implemented by our team).
  • Monitor response rates and engagement in real time during the survey period.
  • Analyze trends over time and benchmark results against previous measurements or relevant peer groups.
  • Deep-dive into open comments using smart categorization and sentiment analysis.
  • Export results for internal presentations or leadership reporting.
  • Identify priority areas and translate insights into concrete improvement actions.
  • Share tailored dashboards with stakeholders across the organization.

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