Yorizon supports MSPs in providing insight into and improving customer satisfaction: both at the decision making level and at the end user level. From the many years of experience in doing best practice IT related research, Yorizon offers  MSPs the following products & services: 

IT HAPPINESS PLATFORM

The IT Happiness Platform offers you standardized surveys that you can create yourself and distribute to the survey target group(s). 
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MANAGED IT SURVEY SERVICES

Do you need more customization? Then our team is ready for you: custom content, layout and various ways to get the most out of the customer experience.
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TRAINING & CONSULTANCY

Is there more potential for customer focus within your team? Does your team need an enthusiasm boost? Yorizon offers multiple training courses, workshops and tailor-made consultancy processes at the intersection of IT, services and enthusiasm.
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As a Managed Service Provider, you and your team are committed to your customers every day. And therefore also for the employees who work for your customers: the end users. You want them to be able to use their digital workplace without any problems to do their job well. And can be helped quickly and properly by you and your team in case of problems.

You also want to gain insight into the possible additional needs of this user group: are integrations possible with customer-specific software, does the increase in working from home require different preconditions for the use of hardware or other products / services that you could offer?