Yorizon News & Blogs

Latent digital illiteracy

Personal, social and economic consequences of latent digital illiteracy Rijn Vogelaar At the beginning of this year, the Dutch director of the Social and Cultural Planning Agency (SCP) Kim Putters published a book entitled [...]

December 20th, 2019|

IT: the undervalued backbone of an organisation?

Blog theme: Appreciation for IT staff Rijn Vogelaar was commissioned by Yorizon to study the relationship between IT and happiness. Together with the Erasmus University, he is carrying out a meta-analysis of scientific articles that investigate this theme, and [...]

September 11th, 2019|

Municipality of ’s-Hertogenbosch

Photographer: Sandra Peerenboom Municipality of ’s-Hertogenbosch is a city in the southern Netherlands, the capital of the province of North Brabant. Besides being a beautiful city to visit, ’s-Hertogenbosch also has the most internal IT Happiness of all organizations with [...]

June 11th, 2019|

How is IT and happiness in general related?

The relationship between happiness and IT is becoming increasingly noticable. Not only in society, but also in our businesses and even in our personal lives. IT provides convenience but also often causes frustration and anxiety. Yorizon’s mission [...]

March 22nd, 2019|


Create compelling interactive reports and dashboards that enable you to see the whole story in your IT end user feedback data.We are excited to share with you our latest update of YORT. YORT stands for YOrizon Research Technology and it is the way [...]

June 11th, 2018|Tags: , , , |

Meet us at the People Centric IT Congress

Message from Cees-Pieter den Hartog, Managing Director at Yorizon, the IT Happiness company:I will have the opportunity to speak at the People Centric IT Congress on June 14th, 2017. Join me for the topic "The end user gets the experience, IT gets [...]

May 16th, 2017|

Top 5 IT Service Desk KPIs to measure

When managing an IT organization, the importance of KPIs is undeniable. However, it is not only the implementation of IT KPIs you should care about, but also the right choices when deliberating what to measure.  Service Desk is one [...]

April 28th, 2017|

Waterschap Rijn en IJssel

Waterschap Rijn & IJssel is a water management company in the Netherlands. While taking care of more than 4,000 km of rivers, streams, and ditches, the company manages to have an incredible IT Happiness in terms of Service Desk [...]

March 17th, 2017|


BDO Nederland is a Dutch branch of an international network of public accounting, tax and advisory firms which provide professional services under the name of BDO. In the super-competitive environment of advisory firms, accuracy and speed of servicing by [...]

March 17th, 2017|


Golding delivers safe, flexible and cost-effective project solutions in urban, regional and remote locations for the resources, utilities, property and transport sectors. Established in 1942, Golding has since grown into one of the largest privately-owned civil construction and mining services [...]

March 17th, 2017|

Celebrating IT Happiness Awards

From the very first day, our team wanted to shift paradigms. The heart of many organizations – IT – is rarely a subject of compliments. It is so integral to each task and project that smoothly working IT is [...]

January 20th, 2017|

The Hidden Costs of IT Issues

There is great potential for increasing the IT Happiness in the workplace. Research shows that you can easily increase the productivity, reduce the pressure on your IT Service Desk and save up on Information Technology costs. The obstacle to [...]

January 9th, 2017|

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