Yorizon News & Blogs

Benchmark research IT Staff Engagement

How do you ensure that your IT staff stay motivated and involved, and perhaps even experience flow? On Wednesday September 22 at 4PM (CEST) / 10AM (EDT), Rijn Vogelaar, speaker, writer and trainer on enthusiasm will discuss the new [...]

June 18th, 2021|

Latent digital illiteracy

Personal, social and economic consequences of latent digital illiteracy Rijn Vogelaar At the beginning of this year, the Dutch director of the Social and Cultural Planning Agency (SCP) Kim Putters published a book entitled [...]

December 20th, 2019|

IT: the undervalued backbone of an organisation?

Blog theme: Appreciation for IT staff Rijn Vogelaar was commissioned by Yorizon to study the relationship between IT and happiness. Together with the Erasmus University, he is carrying out a meta-analysis of scientific articles that investigate this theme, and [...]

September 11th, 2019|

How is IT and happiness in general related?

The relationship between happiness and IT is becoming increasingly noticable. Not only in society, but also in our businesses and even in our personal lives. IT provides convenience but also often causes frustration and anxiety. Yorizon’s mission [...]

March 22nd, 2019|

YORT

Create compelling interactive reports and dashboards that enable you to see the whole story in your IT end user feedback data.We are excited to share with you our latest update of YORT. YORT stands for YOrizon Research Technology and it is the way [...]

June 11th, 2018|Tags: , , , |

The Hidden Costs of IT Issues

There is great potential for increasing the IT Happiness in the workplace. Research shows that you can easily increase the productivity, reduce the pressure on your IT Service Desk and save up on Information Technology costs. The obstacle to [...]

August 18th, 2017|

Meet us at the People Centric IT Congress

Message from Cees-Pieter den Hartog, Managing Director at Yorizon, the IT Happiness company:I will have the opportunity to speak at the People Centric IT Congress on June 14th, 2017. Join me for the topic "The end user gets the experience, IT gets [...]

May 16th, 2017|

Top 5 IT Service Desk KPIs to measure

When managing an IT organization, the importance of KPIs is undeniable. However, it is not only the implementation of IT KPIs you should care about, but also the right choices when deliberating what to measure.  Service Desk is one [...]

April 28th, 2017|

The Hidden Costs of IT Issues

There is great potential for increasing the IT Happiness in the workplace. Research shows that you can easily increase the productivity, reduce the pressure on your IT Service Desk and save up on Information Technology costs. The obstacle to [...]

January 9th, 2017|

Fed up with your help desk? Well so was I.

So half a year ago I was sitting at my computer and the tendency to throw it out of the window has never been greater. Solemnly I said to myself, "Aaaargh, not another blue screen of death!"… I wish [...]

September 14th, 2015|

IT Help Desk

How happy are your end users with the IT Support Desk?Ask a random employee how they feel about your IT services and we bet that they quickly start talking about the IT Support Desk.“I have to explain my issue to different service [...]

July 20th, 2015|

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