Do you need an end user satisfaction approach for your SLA’s?
Make use of the IT Happiness Scan. Measure and benchmark end user satisfaction as part of your SLA.
Frequent insights, developments, trends and observations of the digital experience.
IT Happiness Questionnaire
Make use of the best practice IT Happiness questionnaire content & format for end user satisfaction with the digital workplace.
Baseline and trend surveys
Knowledge, technology, methodologies, best-practices, professional design and benchmarking to match your information needs & objectives.
Dashboard, Reports and benchmarks
Compelling interactive reports and dashboards including benchmark data that enable you to define objectives and actions.
Interpretation & knowledge sharing
Interpretation of results by our specialists in frequent one-to-one web meetings. Knowledge sharing in to drive actions.