chatsimple

Ready-To-Use
IT Service Quality and DEX Survey

Get a closer look at your IT infrastructure and digital employee experience (DEX) with the IT Happiness Scan—a free, read-to-use survey for up to 300 end-users, providing valuable insights into what’s working and where to improve your digital employee experience.  

  • Just 5 minutes to complete – covers 8 essential pillars of IT Happiness.
  • Gain 300+ real employee insights into the digital workplace experience.
  • Easily distribute the survey yourself. No setup required.
  • Receive a Management Report PDF with clear results.
  • Spot opportunities to improve your digital tools and support.
  • Access templates and resources to guide your rollout.

Get your free guide

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The IT Happiness Scan

Measure What Matters, with Clarity and Ease

Want to know how your teams really feel about the digital tools they use every day? The IT Happiness Scan makes it easy to track changing employee experiences across your workplace tech, such as apps, tools, support, training, and more. The insights go beyond satisfaction; they reveal how well your teams can actually get things done.

Survey in 9 languages

Easily engage your global workforce with a fully standardized survey available in English, Dutch, German, Spanish, Portuguese, Simplified Chinese, and more. Every employee can share theie experience in their preferred language.

Templates & Resources

Get everything you need to launch your survey successfully. We'll send you a unique survey link, ready-to-use email templates, distribution tips, and best practices straight to your inbox. We want to ensure a quick and easy setup!

PDF Report of Key Findings

Once the survey closes, you'll receive a clear and actionable PDF report. It highlights key insights, strengths and areas of improvements to help you and your team make smarter decisions.

Looking For More?

IT Happiness Scan

Free

Explore our free, ready-to-use survey that gives you a quick snapshot of your employees' digital workplace satisfaction on all 8 key areas of IT Happiness.

Get an initial baseline hassle-free and without commitment.

Register Now
  • IT Happiness Scan
  • PDF Report
  • Access to Knowledge Base
  • IT Happiness Benchmark
  • IT Happiness Community
  • IT Happiness Academy
  • Advice & Consultancy
  • Trend Analysis
  • Reporting
  • Dashboarding

Lite Plan

€300
/ month

A streamlined plan for those seeking essential insights without an extensive commitment.

Set the foundation for improving the digital workplace with key benchmark data.

  • IT Happiness Scan
  • PDF Report
  • Online Dashboard Access
  • IT Happiness Benchmark
  • Access to Knowledge Base
  • IT Happiness Academy
  • Advice & Consultancy
  • Trend Analysis
  • Reporting
  • Dashboarding

Plus Plan

€750
/ month

Get expert support in combining survey data and benchmarking, with added consultancy services.

Built for simplicity and scalability, it offers predefined add-ons to tailor the survey while keeping the process efficient.

  • IT Happiness Scan
  • PDF Report
  • Online Dashboard Access
  • One-time Survey Set-up and Customizations by Yorizon Experts
  • IT Happiness Benchmark
  • Monthly Phone Support
  • Access to Knowledge Base
  • Trend Analysis
  • Reporting
  • Dashboarding

Custom Program

On Request

Take control over the scope of your IT Happiness program.

Ideal for organizations with unique needs or focus areas. This plan offers fully customizable surveys and services.

Request Pricing
  • Fully-Customizable Survey
  • Complete Guidance by Assigned Team of Experts
  • IT Happiness Benchmark
  • IT Happiness Community
  • IT Happiness Academy
  • Advice & Consultancy
  • Trend Analysis
  • AI Open-Comment Analysis
  • Reporting
  • Dashboarding

Curious how others do it?

Read how global companies work with Yorizon throughout the years.

Frequently Asked
Questions

For more information, visit our knowledge base.

About

Do you have benchmarks or industry comparisons?

Yes, we collect large volumes of end-user experience data from people around the world. The LITE and PLUS plans include benchmark data by default: every month, you'll receive an update based on a rolling 12-month average. These benchmarks represent average scores, allowing you to compare your organization to hundreds of others across various sizes and industries

What is Digital Employee Experience (DEX)

Digital Employee Experience (DEX) refers to the experience employees have with the daily use of their digital workplace, which includes, among other things, standard devices, applications, tools, support, and business software. While DEX is a widely used abbreviation, it is closely related to terms like ITSAT, IT Happiness, and End User Experience.