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Measure Digital Employee Experience with confidence
Our IT Happiness surveys are built on years of experience measuring how employees interact with digital tools, applications, and support. Benefit from a proven survey framework that delivers reliable insights from day one. At the same time, everything remains fully customizable to your organization’s context, touchpoints, and priorities. This is supported by secure, enterprise-grade technology.
Uw uitdagingen
- Organizations struggle to define the right questions and structure to measure DEX effectively
- DIY surveys consume time and effort without guaranteeing meaningful or comparable results
- Standard survey tools fail to reflect complex IT environments and digital touchpoints
- Employee feedback requires secure, compliant, and enterprise-ready data handling
Onze oplossingen
- A proven IT Happiness survey framework based on years of real-world experience
- Ready-to-use built-in surveys that eliminate trial-and-error and speed up deployment
- Fully customizable surveys for baseline, event-driven, and in-moment feedback
- Secure data collection and analytics using Survalyzer and Qlik, hosted in Europe
Hoe het werkt
Meet eenvoudig de IT-Happiness in uw organisatie met slechts een paar eenvoudige stappen.here.
Define Goals and Scope
Together we define what matters and run a structured onboarding to understand your organization, employee landscape, IT setup, applications, service providers, tooling, and governance requirements. This ensures that the survey fits how your organization actually works and meets security and compliance standards.
Design Your IT Happiness Survey
Using validated questions, smart scales, and research best practices, we design a reliable and comparable survey. Based on your business needs, we determine the most effective survey types (general, event-driven, and/or in-moment surveys) and configure questionnaire content, segmentation, languages, and survey logic. The depth of design depends on organizational size and complexity.
Configure Secure Technology and Integrations
The survey environment is set up securely, optimized for different devices, and aligned with your branding where needed. This includes tooling configuration, access rights, security settings, dashboards, benchmarks, and integrations such as SSO if required.
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Test, Validate, and Prepare for Launch
Before launching, we test logic, clarity, segmentation, dashboards, and data quality. Reporting previews and benchmarks are validated, so internal teams know what to expect. Once approved, the IT Happiness survey environment is ready to be distributed with confidence.
Meet wat belangrijk is
Al onze diensten komen samen in onze Programma op maat, een volledig beheerde onderzoeksoplossing die je helpt om de digitale medewerkerservaring continu te verbeteren. Het is gebaseerd op 20 jaar expertise en levert realtime feedback op 8 belangrijke gebieden, waarbij inzichten worden omgezet in actie. Want uiteindelijk gaat het niet alleen om meer meten.
Het gaat erom te meten wat belangrijk is.
Bruikbare inzichten
Begrijp het verband tussen IT en medewerkertevredenheid en leer hoe dit te benutten voor digitale transformatie..
Veerkracht van de organisatie
Een cultuur van transparante feedback, leren, aanpassen en verbetering bevorderen.
Strategische impact
Ontdek hoe je de teamflow kunt bevorderen op basis van positieve ervaringen en tevredenheid van eindgebruikers.
Mogelijkheden voor ontwikkeling
Op feedback gebaseerde training om digitaal vaardigheden op te bouwen.
- Ready-to-distribute survey, no setup needed
- Covers all 8 key areas of IT Happiness
- use up to 3 months with possibility of extension
- PDF Report with key performance areas and tips for improvements
- No long-term commitment, upgrade or cancel as needed
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Weet je niet zeker waar je moet beginnen?
Your employees hold the key to better business outcomes. Let the data show you the way.
