Plans & Pricing
IT Happiness Scan
A simple starting point to understand how employees experience their digital workplace.
Get an initial view of IT Happiness across all 8 key areas of IT Happiness. Ideal as an entry point into the IT Happiness program or as a standalone orientation tool.
- Standardized Online Survey
- Available in 6 Languages
- Up to 300 Respondents
- PDF Report of Your Results
- Onboarding & Implementation
- Project management subscription
- IT Happiness Benchmark
- Customizable Survey
- Advice & Consultancy
- Trend Analysis
- Reporting
Professional
Continuous IT Happiness for mid-sized organizations.
An ongoing, managed IT Happiness program providing structured insight into digital experience and adoption across your organization.
Request for full pricing breakdown document below.
- Various types of digital workplace surveys
- Ongoing program management and coordination
- Management reporting
- Results discussion with our experts
- Tailored actionable reports for up to 5 selected product or service owners
- White-label domain for survey invitations
- Access to Yorizon's frameworks, tools and global benchmarks
- Access to Qlik-based dashboards with SSO (5 licenses)
- Designated Microsoft Teams environment
- Additional support and consultancy
- 2 month subscription cancellation notice
Advanced
Scalable insight for growing, complex environments.
A continuous program with deeper insights and coordination, designed for organizations with multiple teams, tools, and initiatives.
Request for full pricing breakdown document below.
- Various types of digital workplace surveys
- Ongoing program management and coordination
- Management reporting
- Results discussion with our experts
- Tailored actionable reports for up to 10 selected product or service owners
- White-label domain for survey invitations
- Access to Yorizon's frameworks, tools and global benchmarks
- Access to Qlik-based dashboards with SSO (10 licenses)
- Designated Microsoft Teams environment
Additional support and consultancy
- 2 month subscription cancellation notice
Enterprise
Enterprise-scale IT Happiness management.
A fully managed, long-term program delivering organization-wide insight, alignment and support across complex ecosystems.
Request for full pricing breakdown document below.
- Various types of digital workplace surveys
- Ongoing program management and coordination
- Management reporting
- Results discussion with our experts
- Tailored actionable reports for up to 30 selected product or service owners
- White-label domain for survey invitations
- Access to Yorizon's frameworks, tools and global benchmarks
- Access to Qlik-based dashboards with SSO (30 licenses)
- Designated Microsoft Teams environment
- Additional support and consultancy
- 2 month subscription cancellation notice
Register IT Happiness Scan
Request Custom Program
Contact us
Capture Insights From Different Touchpoints
We tailor feedback flows to your needs, gathering meaningful insights wherever employees use your digital tools, precisely at the moments that matter most and the feedback is most honest.
General
Assess overall satisfaction of your digital workplace (covering hardware, Wi-Fi, tools, apps, L&D, IT security, and hybrid infrastructure) through periodic evaluations that show how well it supports employees.
- Continuous insights into DEX
- Identify structural issues
- Trend analysis & improvement priorities
Event-based
Collect targeted feedback right after key touchpoints or events, such as service desk interactions, trainings, onboardings, or roll-outs. Gather immediate insights into resolution quality, usability, and communication effectiveness.
- Feedback tied to key moments
- SLA/XLA monitoring
- Improve training and process effectiveness
Now
Collect real-time feedback after employees use systems like ERP, CRM, or HR tools, engage in specific processes, or interact with new features, triggered directly in the relevant context.
- Ultra-targeted, actionable input
- Spot friction in the moment
- Accelerate adoption of UX improvements
Request Demo
Frequently asked
questions
For more information visit our knowledge base
Digital Employee Experience (DEX) refers to the experience employees have with the daily use of their digital workplace, which includes, among other things, standard devices, applications, tools, support, and business software. While DEX is a widely used abbreviation, it is closely related to terms like ITSAT, IT Happiness, and End User Experience.
IT Happiness is our metaphor for end-user experience — but it’s not called IT Happiness for nothing. In high-performing organizations, mere satisfaction isn't enough. We aim for genuine enthusiasm in the daily use of the digital workplace — and that’s what we call IT Happiness.
The IT Happiness Scan measures the overall IT end-user experience, along with satisfaction across 8 key topics: Digital Workplace, IT Support, Business Value, Change & Adoption, Innovation, Learning & Development, IT Security, and Digital Wellbeing.
Yorizon’s Managed Survey Service provides continuous insight into how employees experience their digital workplace. We take full responsibility for survey design, secure data collection, dashboarding, reporting, and expert guidance. This way, organizations can focus on improvement rather than tooling.
“Managed” means Yorizon actively designs, configures, maintains, and evolves your (Digital) Employee Experience measurement and improvement projects under the IT Happiness Program. This includes onboarding, survey setup, dashboard configuration, security, reporting, and ongoing program coordination.
Our services help organizations:
- Understand Digital Employee Experience (DEX) at scale
- Identify improvement priorities based on employee feedback
- Track trends over time instead of one-off snapshots
- Align IT, HR, and leadership around shared insights
- Turn insights into concrete actions through expert support
Digital Employee Experience (DEX) refers to the experience employees have with the daily use of their digital workplace, which includes, among other things, standard devices, applications, tools, support, and business software. While DEX is a widely used abbreviation, it is closely related to terms like ITSAT, IT Happiness, and End User Experience.
IT Happiness is our metaphor for end-user experience — but it’s not called IT Happiness for nothing. In high-performing organizations, mere satisfaction isn't enough. We aim for genuine enthusiasm in the daily use of the digital workplace — and that’s what we call IT Happiness.
The IT Happiness Scan measures the overall IT end-user experience, along with satisfaction across 8 key topics: Digital Workplace, IT Support, Business Value, Change & Adoption, Innovation, Learning & Development, IT Security, and Digital Wellbeing.
Yorizon’s Managed Survey Service provides continuous insight into how employees experience their digital workplace. We take full responsibility for survey design, secure data collection, dashboarding, reporting, and expert guidance. This way, organizations can focus on improvement rather than tooling.
“Managed” means Yorizon actively designs, configures, maintains, and evolves your (Digital) Employee Experience measurement and improvement projects under the IT Happiness Program. This includes onboarding, survey setup, dashboard configuration, security, reporting, and ongoing program coordination.
Our services help organizations:
- Understand Digital Employee Experience (DEX) at scale
- Identify improvement priorities based on employee feedback
- Track trends over time instead of one-off snapshots
- Align IT, HR, and leadership around shared insights
- Turn insights into concrete actions through expert support
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