Evaluate Digital Skills and Training

Evaluate Digital Skills and Training

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For maturity level
Collecting feedback is beyond my scope and expertise!
Why is this important?

Explore room for digital skill development and training needs

Assess the digital skills and behaviors of employees, measure satisfaction and effectiveness of training programs, and evaluate your team’s readiness for digital transformation. Ensure that digital changes and investments are valued and used. We provide actionable insights to enhance workforce capabilities and manage overall digital health.

Your challenges

Lacking insights on our team’s digital skills
Need feedback for past/future training programs
Need to make data-based decisions on training programs
Team members are not adapting well to new technologies

Our deliverables

Evaluate and elevate employee digital skill levels
Implement feedback mechanisms for training
Develop data-driven training strategies
Support continuous digital adoption
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How does it work?

We guide you step by step

Define Approach
Taking into account the specifics of your current digital workplace environment, along with your strategic objectives, information needs, and development roadmap, we provide tailored advice on the most effective approach. This includes defining the scope of the survey project to ensure it aligns with your goals, identifying the management information necessary for different stakeholders.
Onboarding and Kick-Off
We'll discuss our methodology with your team, clarifying each stage for transparency. Alignment will be sought on content, target employees, data security, and specific timelines. Often, our process begins with a baseline survey, succeeded by regular trend surveys to monitor developments, ensuring all aspects are comprehensively covered within a framework of strict confidentiality and timely execution.
Execution & Project Management
A dedicated project lead will guide and assist you at every step, supported by a project support team and a customer success manager. Any changes, extra requirements, or analyses needed will be promptly addressed.
Data analyses & reports
We will supply a range of reports tailored to your requirements. Key insights are accessible via the QlikSense BI technology tool, to which you'll have access. Additionally, we offer regular trend reports and customized reports that leverage your organization's data to analyze how your changes affect end-user experience.
Advice and Consultancy
We offer consultancy, presentations, and participation in leadership team meetings, providing recorded videos with findings interpretations or live advice. We consider benchmark data and share best practices from various industries in change management and communication.

Latent digital illiteracy

Digitalization offers many opportunities.

It increases convenience and prosperity. The potential for further economic growth and improved well-being is enormous. However, it is not automatic that everyone is able to make the most of these opportunities. It doesn’t take long to fall behind. Uncertainty and lack of self-confidence can then drive people into a downward spiral. That goes for senior citizens who haven’t kept up with the times. But it is also a reality for employees who have missed a beat or for young people who can no longer cope with the flow of information. It also applies to you or me in some situations. So let us try not to lose each other on the runaway digital train. There is a clear role for education, government and business here, as discussed above.

But we can also offer each other a helping hand.

A good example of this came up in one of our training sessions. During the session, an IT employee at a major Dutch bank explained how she and her colleagues voluntarily give computer lessons to residents of a nearby nursing home every month. We don’t have to wait for the politicians to put this on the agenda. Watch out for a colleague who has difficulties with a new application or someone in your social environment who is lagging behind digitally. With a little time, attention and understanding, someone can often get back on board.

Read more about personal, social and economic consequences of latent digital illiteracy here

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