Out Now! The 2025 Global DEX and IT Benchmarks

Workplace infrstructures might look similar across companies, but their experience make all the difference. Here's a data-driven mirror for your service desk and iinsights you can trust to improve. Find out how over 100K+ people experience their IT devices, service desks, applications and more.

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Improve Your DEX Strategy with Timely Insights

Since 2010, Yorizon has been at the forefront of Digital Employee Experience (DEX) research, helping organizations worldwide understand and enhance how employees interact with their digital workplace. This long-term expertise enables us to deliver not only data, but also deep contextual understanding of what drives IT satisfaction, productivity, and engagement over time.

Your Challenges

  • Limited awareness of what “good” looks like in DEX
  • Difficulty justifying IT investments without evidence
  • Need for a catalyst to drive IT transformation
  • Unable to find data-driven improvements
  • Lack of confidence in internal assessments

Our Solutions

  • Annual report of various IT Happinness metrices
  • Global comparisons you can trust
  • Real data to drive decision-making
  • A solid foundation for goal setting
  • Peer-learning opportunities with large organizations
  • Key metrics across 8 digital experience areas
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Training Options

Both formats combine interactive workshops, real-world case studies, and actionable strategies to cultivate a robust culture of IT Happiness and create enthusiastic, motivated ambassadors within your company. 

Open Enrolment (Online)

Duration: 2 hours per week, for 8 weeks

Group Size: 12-16 participants for a highly interactive experience

Best suited for organizations looking to send individuals or     small teams for skill development and networking with other     companies 

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Custom In-House Training

Focus: Tailored to the needs of your organization

Available to companies that prefer dedicated training focused solely on their unique IT environment and challenges

Measure What Matters

All our services come together in our Custom Program, a fully managed research solution that helps you continuously improve the digital employee experience. Built on 20 years of expertise, it delivers real-time feedback across 8 key areas, turning insights into action. Because in the end — it’s not just about measuring more.
It’s about measuring what matters.

Not sure where to start?

Try our ready-to-use IT Happiness Scan

  • Ready-to-distribute survey, no setup needed
  • Covers all 8 key areas of IT Happiness
  • use up to 3 months with possibility of extension
  • PDF Report with key performance areas and tips for improvements
  • No long-term commitment, upgrade or cancel as needed
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Not sure where to begin?

Start with clarity and eliminate guesswork.
Your employees hold the key to better business outcomes. Let the data show you the way.

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Survey program

IT Happiness Program

Identify how your digital tools and IT support are experienced by employees. With two decades of expertise, we provide clear, data-backed insights to help you optimize IT performance, boost satisfaction, and build trust in your IT organization.

IT Happiness Benchmark

Workplace infrstructures might look similar across companies, but their experience make all the difference. Here's a data-driven mirror for your service desk and iinsights you can trust to improve. Find out how over 100K+ people experience their IT devices, service desks, applications and more.

Membership

IT Happiness Community

A one-stop hub for learning, sharing, and discussing digital employee experience with like-minded professionals across the world. Gain access to exclusive videos, proven communication templates, and best practices to implement in your organization, while building connections that elevate your impact!