Determine IT Value to the Business

Determine IT Value to the Business

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Why is this important?

Ensure IT is boosting business value

Explore our tailored solutions designed to showcase the value IT brings to your business. Our tools effectively measure stakeholder satisfaction with IT services and products, assess the level of innovation, and detail the specific contributions of IT, such as new systems, services and applications.

Your challenges

Struggle to understand impact of IT services and products
Disconnect between what IT delivers and what the stakeholders expect
Challenging to quantify and evaluate how innovative solutions contribute to business success
Balancing the cost of new IT solutions with the perceived value they bring

Our deliverables

Keep the organization agile and better prepared to embrace future innovations
Bridge the gap between business requirements and IT deliverables
Align and speed up IT developments with business needs
Mutual understanding between IT and stakeholders about business goals and its investments
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How does it work?

We guide you step by step

Define Approach
Taking into account the specifics of your current digital workplace environment, along with your strategic objectives, information needs, and development roadmap, we provide tailored advice on the most effective approach. This includes defining the scope of the survey project to ensure it aligns with your goals, identifying the management information necessary for different stakeholders.
Onboarding and Kick-Off
We'll discuss our methodology with your team, clarifying each stage for transparency. Alignment will be sought on content, target employees, data security, and specific timelines. Often, our process begins with a baseline survey, succeeded by regular trend surveys to monitor developments, ensuring all aspects are comprehensively covered within a framework of strict confidentiality and timely execution.
Execution & Project Management
A dedicated project lead will guide and assist you at every step, supported by a project support team and a customer success manager. Any changes, extra requirements, or analyses needed will be promptly addressed.
Data analyses & reports
We will supply a range of reports tailored to your requirements. Key insights are accessible via the QlikSense BI technology tool, to which you'll have access. Additionally, we offer regular trend reports and customized reports that leverage your organization's data to analyze how your changes affect end-user experience.
Advice and Consultancy
We offer consultancy, presentations, and participation in leadership team meetings, providing recorded videos with findings interpretations or live advice. We consider benchmark data and share best practices from various industries in change management and communication.

Management Summary: 5 Essential Aspects to Consider

For IT and business leaders, aligning digital capabilities with organizational objectives is not a one-time task but an ongoing process. It requires a deep understanding of business strategy, workforce skills, organizational structure, performance monitoring, and financial management. By maintaining visibility in these five key areas, companies can ensure that their digital initiatives drive significant value and support their long-term goals. Embracing this holistic approach will enable organizations to thrive in an increasingly digital world.

  1. Strategic Integration of Technology Resources:
    • What to Monitor: The alignment of technology resources (people, processes, computers, software) with business goals.
    • Why It’s Crucial: Viewing and utilizing technology as strategic partners ensures that investments drive business value and support the firm’s mission.
  2. Skill Development and Workforce Preparedness:
    • What to Monitor: The skills of IT personnel and the broader workforce, including training, career opportunities, and digital literacy.
    • Why It’s Crucial: A skilled workforce is essential for effective technology utilization. Adequate skills ensure the success of digital initiatives and mitigate inefficiencies.
  3. Organizational Structure and Integration:
    • What to Monitor: The structure of the IT organization and its integration with other business functions, including centralization vs. decentralization and service integration.
    • Why It’s Crucial: An efficient structure promotes better communication and resource allocation, preventing silos and ensuring cohesive project execution.
  4. Performance Monitoring and Feedback:
    • What to Monitor: IT performance through KPIs, feedback from business units, and the evaluation of IT projects.
    • Why It’s Crucial: Continuous performance monitoring keeps IT initiatives on track, ensuring alignment with business goals and enabling timely issue resolution.
  5. Financial Management and Value Assessment:
    • What to Monitor: Financial aspects of IT, including costs, value for money, and business services cost allocation.
    • Why It’s Crucial: Effective financial management maximizes the value of IT investments, optimizing spending and ensuring desired returns on investment.

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