chatsimple

Advice & Consultancy on Digital Employee Experience

Get specialized advice and consultancy services to help your organization optimize digital employee experience, IT service delivery, and IT-business alignment.

Request Information Consultancy

No time or capacity to run surveys, analyze audits, or build dashboards?

We are here to assist you in managing your digital transformation journey completely or in subtasks— it’s your call! Whether by introducing fresh perspectives or enhancing existing processes, our flexible consultancy allows you to pickand choose which aspects of our services best meet your needs.

Your challenges

  • Overwhelmed from survey data with no clear path forward
  • IT initiatives often operate in silos, making it hard to gain leadership buy-in or create momentum for digital transformation.
  • Diverse goals and expectations across departments or regions lead to confusion, delays, or conflicting strategies.
  • Organizations struggle to turn data into insights, define relevant metrics, or build an effective PDCA (Plan-Do-Check-Act) cycle.

Our Solutions

  • Results Activation turns your survey data into a focused action plan, so you know exactly what to improve next.
  • The Digital Employee Experience Roadmap aligns IT with business goals, helping you gain leadership support and strategic clarity.
  • Stakeholder Alignment brings diverse teams together with tailored action plans, driving collaboration and shared ownership.
  • Smarter survey and KPI design helps you track what really matters, turning feedback into continuous improvement
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Training Options

Both formats combine interactive workshops, real-world case studies, and actionable strategies to cultivate a robust culture of IT Happiness and create enthusiastic, motivated ambassadors within your company. 

Open Enrolment (Online)

Duration: 2 hours per week, for 8 weeks

Group Size: 12-16 participants for a highly interactive experience

Best suited for organizations looking to send individuals or     small teams for skill development and networking with other     companies 

Popular

Custom In-House Training

Focus: Tailored to the needs of your organization

Available to companies that prefer dedicated training focused solely on their unique IT environment and challenges

Measure What Matters

All our services come together in our Custom Program, a fully managed research solution that helps you continuously improve the digital employee experience. Built on 20 years of expertise, it delivers real-time feedback across 8 key areas, turning insights into action. Because in the end — it’s not just about measuring more.
It’s about measuring what matters.

Not sure where to start?

Get baseline data for free

  • Ready-to-distribute survey, no setup needed
  • Covers all 8 key areas of IT Happiness
  • use up to 3 months with possibility of extension
  • PDF Report with key performance areas and tips for improvements
  • No long-term commitment, upgrade or cancel as needed
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Not sure where to begin?

Start with clarity and eliminate guesswork. Your employees hold the key to better business outcomes. Let the data show you the way.

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Membership

IT Happiness Benchmark 

Receive a quarterly report that gives you a clear, data-driven view of your organization’s IT Happiness. Benchmark your performance across key pillars of the digital workplace and identify focused opportunities for improvement.

Survey program

IT Happiness Surveys

identify how your digital tools and IT support are experienced by employees. With two decades of expertise, we provide clear, data-backed insights to help you optimize IT performance, boost satisfaction, and build trust in your IT organization.

Training

IT Happiness Academy

The IT Happiness Academy provides practical training to help your team improve IT satisfaction, adoption, and engagement.