We ensure your decisions remain sharp and informed
Whether you’re keen on optimizing IT end user experience or making data-driven decisions about your digital infrastructure, we’ve got you covered. Our comprehensive approach ranges from crafting targeted IT surveys to in-depth analysis. Leveraging years of experience in IT service performance, our four core modules offer a holistic perspective on your organization’s digital employee experience.
Digital Workplace Experience
Maximize productivity and efficiency by ensuring satisfaction across all aspects of the digital workplace (hardware, tools, applications incl. AI)
IT Support Experience
The IT support organization’s experience insights play a critical role in shaping the end user experience.
Digital Skills & Needs
Evaluate the proficiency of digital skills and discover untapped opportunities to empower individuals in harnessing technology more efficiently.
Behaviour (Use of technology)
Discover how your organization can contribute to a better utilization of technology, fostering a positive and productive work environment through the promotion of healthy technology habits.
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Years of experience as a research firm
End users we have feedback from
Clients in any industry across the globe
Countries where we collect feedback
Trusted by a variety of exceptional companies and organizations
Leverage our 25 years of experience in IT service performance evaluation and measurement
With over two decades of expertise, we serve organizations of all sizes, globally. Our diverse customer base spans numerous industries and includes both for-profit and non-profit organizations.
Our team continuously monitors progress and maintains open communication with you, providing ongoing support throughout the entire research journey.
Specialized team of IT & research professionals.
Our dedicated project managers and project support specialists are equipped with knowledge to help guide you through each step of the research process.
We’re proud to offer personalized, hands-on support to help bring your project to life. With our advanced automated processes, and a team that’s always ready to work closely with you, you can trust Yorizon to deliver unparalleled results.
ISO 27001 Swiss made certified tools guarantee secure and accurate data collection, while our state-of-the-art dashboards powered by QlikSense provide a clear and comprehensive view of your research results.
Our benchmark data will give you valuable insights into your current performance and help you identify areas of improvement to reach the pinnacle of IT satisfaction.
Cutting-edge methodology and survey set
Tried and tested question sets and questionnaires. Decades of experience to design a questionnaire that prioritizes information value, efficiency, accessibility and convenience.
We consistently explore advancements in the relationship between people and technology through research and leverage scientific findings to inform our work.
Explore our comprehensive IT end user experience solutions, from self-service options to fully managed survey programs.
IT HAPPINESS PROGRAM
Full service managed survey services
Setup | Survey distribution | Dashboards | Consultancy
Recommended for organizations with > 1,000 IT end users