Your Eyes On Digital Employee Experience

Leverage valuable end user experience insights to drive digital transformation

Your Eyes On Digital Employee Experience

Leverage valuable end user experience insights to drive digital transformation

We ensure your decisions remain sharp and informed

Whether you’re keen on optimizing IT end user experience or making data-driven decisions about your digital infrastructure, we’ve got you covered. Our comprehensive approach ranges from crafting targeted IT surveys to in-depth analysis. Leveraging years of experience in IT service performance, our four core modules offer a holistic perspective on your organization’s digital employee experience.

Digital Workplace Experience

Maximize productivity and efficiency by ensuring satisfaction across all aspects of the digital workplace (hardware, tools, applications incl. AI)

IT Support Experience

The IT support organization’s experience insights play a critical role in shaping the end user experience.

Digital Skills & Needs

Evaluate the proficiency of digital skills and discover untapped opportunities to empower individuals in harnessing technology more efficiently.

Behaviour (Use of technology)

Discover how your organization can contribute to a better utilization of technology, fostering a positive and productive work environment through the promotion of healthy technology habits.

How can we help you achieve your goals?

Digital Experience Scan

Digital Employee Experience

End User Survey Program

Managed End User Survey

Dashboards & Reports

Dashboard & Reports

Benchmarks

Benchmarks

Consultancy

Consultancy

About us

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Years of experience as a research firm
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End users we have feedback from
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Clients in any industry across the globe
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Countries where we collect feedback

Trusted by a variety of exceptional companies and organizations

Leverage our 25 years of experience in IT service performance evaluation and measurement

Experience

With over two decades of expertise, we serve organizations of all sizes, globally. Our diverse customer base spans numerous industries and includes both for-profit and non-profit organizations.

Knowledge

Our team continuously monitors progress and maintains open communication with you, providing ongoing support throughout the entire research journey.

Specialized team of IT & research professionals.

Our dedicated project managers and project support specialists are equipped with knowledge to help guide you through each step of the research process.

Personal touch.

We’re proud to offer personalized, hands-on support to help bring your project to life. With our advanced automated processes, and a team that’s always ready to work closely with you, you can trust Yorizon to deliver unparalleled results.

Technology.

ISO 27001 Swiss made certified tools guarantee secure and accurate data collection, while our state-of-the-art dashboards powered by QlikSense provide a clear and comprehensive view of your research results.

Benchmarking

Our benchmark data will give you valuable insights into your current performance and help you identify areas of improvement to reach the pinnacle of IT satisfaction.

Cutting-edge methodology and survey set

Tried and tested question sets and questionnaires. Decades of experience to design a questionnaire that prioritizes information value, efficiency, accessibility and convenience.

Research

We consistently explore advancements in the relationship between people and technology through research and leverage scientific findings to inform our work.

Explore our comprehensive IT end user experience solutions, from self-service options to fully managed survey programs.

IT HAPPINESS PROGRAM

Full service managed survey services

Setup | Survey distribution | Dashboards | Consultancy

Recommended for organizations with > 1,000 IT end users

  • Onboarding with dedicated project team
  • Customization questions set and approach
  • Design of survey program
  • Distribution of the survey
  • Data collection and hosting
  • Reports
  • Dashboard access
  • Presentations
  • Recommendation, advice in change management

DIGITAL EXPERIENCE SCAN

Self-service questionnaire, ready to use.

Comes with best practices & guidelines

Recommended for organizations with < 1,000 IT end users

  • Fully customizable survey question set and template
  • Created in Microsoft 365
  • Self-service survey distribution through Outlook and/or Teams
  • Document for internal presentation
  • User Manual
  • A guide to increase survey participation
  • Benchmarks
  • Access to Yorizon Client Portal