Maximize the digital experience

Improve productivity | Increase IT Happiness

AWARENESS PROGRAM

By means of workshops, presentations, training sessions and assessment tools, we contribute to raising awareness of the importance of IT Happiness and to power-up enthusiasm among IT management and IT Staff.

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IT HAPPINESS BENCHMARK

The IT Happiness Benchmark consists of measuring the digital employee experience – with the focus on the digital workplace, tools, office and business applications, collaboration tools and the service desk.

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ADOPTION & TRAINING

We offer an entire program to actively educate, train and involve IT management, IT Staff, IT end users and stakeholders in the IT Happiness journey to achieve a better experience with the digital workplace.

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PDCA

The IT Happiness Benchmark is the foundation on which the IT Happiness program was originally built.

  • We map out the feedback from IT end users for both IT management and Managed Service Providers.
  • Supported by proven questionnaires, high-end and secured survey tooling and benchmark data, we provide valuable and immediately usable management information.
  • Through advanced reporting systems, it is possible to zoom in on every detail level of the digital workplace and service desk experience in your organization.

It’s time to take IT Happiness seriously

WHY OUR CLIENTS LOVE TO WORK WITH US

Unique integrated approach to improve IT end user satisfaction

Positive contribution to raising awareness of the importance of IT Happiness

Inspiring presentations and workshops about IT and happiness

Advice in involvement of IT teams, end users and stakeholders

IT Happiness Monitor

Online reports based on QlikSense Analytics

Benchmarks

Activation programs

IT Happiness Training

We will keep conducting frequent surveys with Yorizon to keep learning and acting upon the results in a continuously changing IT workplace.

Oliver Guyer | Head of IT Service & Process Management, Tamedia AG

We’d like to maintain high level of IT services quality, which generates greater productivity, collaboration and creativity.

Guillaume GALASSO | IT Operations Director, Damartex Group

WE ARE PROUD TO WORK FOR GREAT COMPANIES AND ORGANIZATIONS:

Maersk IT User Satisfaction
Roche IT User Satisfaction
Canon IT User Satisfaction
Knauf IT Happiness
AirFranceKLM IT User Satisfaction
IT Happiness Benchmark

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