Improve IT Satisfaction and increase productivity.

Employees waste an average of 7.6% of the time spent using technology due to poorly functioning IT and a lack of knowledge.

Learn how to measure

With Happiness in IT as our central paradigm, our solutions are aimed at helping both IT departments as well as MSP’s to improve the overall IT satisfaction and productivity of employees.

Why is this so important?

IT Happiness relates to employee productivity, and in turn to the success of the business. 

We provide you with the crucial insights to increase IT Happiness.

YOU CAN’T IMPROVE WHAT YOU DON’T MEASURE

  • Prevent dissatisfied or frustrated end users

  • Reduce productivity loss due to poor technology and lack of IT skills

  • Make sure your digital workplace gives employees the tools they need

“With the feedback from our IT end users we have identified and processed improvements in order
to uplift our IT quality”

Starbucks Coffee Company
Jan Willem sewalt | Manager Emea IT Operations Excellence Office

With the results we are able to drill down on regions, countries, different user groups etc. while being able to get insights into the satisfaction, the developments over time.”

Alfa Laval
Roger Bengtsson | Head of Service Delivery, Corporate IT

We have experienced Yorizon as a knowledgeable and reliable partner in conducting the survey programm for us; both in their project approach and execution they have shown expertise from which we could enjoy the best practices from many other companies”.

Clariant
Volker Laska | CIO

“We will keep conducting frequent surveys with Yorizon to keep learning and acting upon the results in a continuously changing IT workplace.

Tamedia
Olivier Guyer | Head of IT Service & Process Management:

Starbucks IT User Satisfaction
Maersk IT User Satisfaction
Roche IT User Satisfaction
Canon IT User Satisfaction
AirFranceKLM IT User Satisfaction

Measure and improve IT Satisfaction and productivity

Yorizon provides you with the ultimate end user feedback monitoring program
to learn how to increase IT Happiness and productivity.

OUR CAPABILITIES

Want to know what we can do for your organization?


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