Bridging technology and digital employee experience (DEX)
We are trusted partners of IT teams worldwide in developing and maintaining a productive and seamless digital workplace for over 20 years. By aligning employee needs, IT capabilities, and business goals, we help organizations build a digital culture that’s employee focused, innovative and impactful.
Services
Discover our suite of research, consultancy, and services designed to foster resilience, productivity, and satisfaction within your organization, ranging from end-user surveys to management reports and consultancy services.
IT Happiness Community
A one-stop hub for learning, sharing, and discussing digital employee experience with like-minded professionals across the world. Gain access to exclusive videos, proven communication templates, and best practices to implement in your organization, while building connections that elevate your impact!
IT Happiness Community
A one-stop hub for learning, sharing, and discussing digital employee experience with like-minded professionals across the world. Gain access to exclusive videos, proven communication templates, and best practices to implement in your organization, while building connections that elevate your impact!
IT Happiness Community
A one-stop hub for learning, sharing, and discussing digital employee experience with like-minded professionals across the world. Gain access to exclusive videos, proven communication templates, and best practices to implement in your organization, while building connections that elevate your impact!
IT Happiness Community
A one-stop hub for learning, sharing, and discussing digital employee experience with like-minded professionals across the world. Gain access to exclusive videos, proven communication templates, and best practices to implement in your organization, while building connections that elevate your impact!
For Whom?
CIOs and Chief
Digital Officers
Happiness, by keeping up with the direct impact of IT tools on employee satisfaction and business results.
Confidence, by creating a framework for data-driven decisions that align IT capabilities with organizational goals.
Resilience, by enabling continuous adaptation to changing business needs.
IT Service and
Change Management
Happiness, by minimizing frustrations with digital tools, enhancing employee satisfaction and reducing complaints.
Confidence, by providing actionable insights for better operational decisions.
Resilience, by tracking trends and ensuring readiness for emerging technologies, equipping the (IT) team to stay ahead.
Employee
Engagement Leaders
Happiness and boosting employee engagement by ensuring the digital environment aligns with end-user needs.
Confidence, by eliminating guesswork and providing clear feedback on how digital tools influence employee satisfaction.
Resilience, through insights into emerging trends and training opportunities to future-proof the workforce.
Key Areas of IT Happiness
Our services focus on the following 8 key areas that make up your organization's IT Happiness
Perception and experience with the Service Desk is essential to understand how IT end users view the support they receive, particularly regarding incident handling and ease of resolution.
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Comprehensively assess your organization's readiness for new tools and technologies, such as AI. Evaluate how prepared your teams are, leveraging targeted insights and surveys to identify any gaps and opportunities.
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Not sure where to begin?
