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Continuous growth requires continuous learning

The IT Happiness Academy provides practical training to help your team improve IT satisfaction, adoption, and engagement.

A skillful workforce is the foundation to a resilient organization

Enrol in specialized training programs designed to empower employees to become internal ambassadors for IT Happiness. This flexible, online training is perfect for organizations looking to foster a more user-focused, positive, and impactful IT culture.

Your challenges

  • Difficulty in creating a strong, user-focused IT culture across departments.
  • Lack of internal champions who drive positive digital experiences.
  • Limited knowledge on how IT directly impacts employee engagement and productivity.
  • Challenges in sustaining IT improvement initiatives beyond technical upgrades.
  • Need for practical, scalable training that fits within busy work schedules.

Our Solutions

  • Specialized, flexible training programs tailored to nurture IT Happiness Ambassadors.
  • Proven frameworks combining scientific insights with hands-on application.
  • Practical techniques to foster better collaboration between IT and business teams.
  • Real-world case studies and workshops to immediately apply new skills.
  • A community of ambassadors capable of spreading enthusiasm and driving cultural change.
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Training Options

Both formats combine interactive workshops, real-world case studies, and actionable strategies to cultivate a robust culture of IT Happiness and create enthusiastic, motivated ambassadors within your company. 

Open Enrolment (Online)

Duration: 2 hours per week, for 8 weeks

Group Size: 12-16 participants for a highly interactive experience

Best suited for organizations looking to send individuals or     small teams for skill development and networking with other     companies 

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Custom In-House Training

Focus: Tailored to the needs of your organization

Available to companies that prefer dedicated training focused solely on their unique IT environment and challenges

Measure What Matters

All our services come together in our Custom Program, a fully managed research solution that helps you continuously improve the digital employee experience. Built on 20 years of expertise, it delivers real-time feedback across 8 key areas, turning insights into action. Because in the end — it’s not just about measuring more.
It’s about measuring what matters.

Not sure where to start?

Try our ready-to-use IT Happiness Scan

  • Ready-to-distribute survey, no setup needed
  • Covers all 8 key areas of IT Happiness
  • use up to 3 months with possibility of extension
  • PDF Report with key performance areas and tips for improvements
  • No long-term commitment, upgrade or cancel as needed
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Not sure where to begin?

Start with clarity and eliminate guesswork. Your employees hold the key to better business outcomes. Let the data show you the way.

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Advice & Consultancy

Get specialized advice and consultancy services to help your organization optimize digital employee experience, IT service delivery, and IT-business alignment.

Survey program

IT Happiness Surveys

identify how your digital tools and IT support are experienced by employees. With two decades of expertise, we provide clear, data-backed insights to help you optimize IT performance, boost satisfaction, and build trust in your IT organization.

Membership

IT Happiness Community

A one-stop hub for learning, sharing, and discussing digital employee experience with like-minded professionals across the world. Gain access to exclusive videos, proven communication templates, and best practices to implement in your organization, while building connections that elevate your impact!