Additional Support and Consultancy

Digital environments, organizations, and stakeholder expectations constantly evolve. Additional Support & Consultancy ensures your survey program, dashboards, and insights keep pace with those changes.

The flexibility to adapt when priorities change

You can choose the level of support you need: operational, reporting, technical, strategic, or a combination. Support can be purchased as pre-paid hour bundles for predictable planning or used flexibly on a pay-as-you-go basis. Hours can be applied across all consultancy types, ensuring your insights don’t just get measured, but actually drive improvement.

Your Challenges

  • Struggling to keep surveys, dashboards, and reporting aligned with changing priorities and stakeholder needs.
  • Insights are available, but teams lack the time, expertise, or confidence to translate results into decisions and actions.
  • Technical complexity increases as organizations scale, integrate systems, or operate across countries.
  • Leadership teams require clear interpretation and direction, not just data and dashboards.

Our Solutions

  • Operational Advice & Support
  • Reporting & Dashboarding Support
  • Technical Advice & Support
  • Business Consultancy
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Training Options

Both formats combine interactive workshops, real-world case studies, and actionable strategies to cultivate a robust culture of IT Happiness and create enthusiastic, motivated ambassadors within your company. 

Open Enrolment (Online)

Duration: 2 hours per week, for 8 weeks

Group Size: 12-16 participants for a highly interactive experience

Best suited for organizations looking to send individuals or     small teams for skill development and networking with other     companies 

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Custom In-House Training

Focus: Tailored to the needs of your organization

Available to companies that prefer dedicated training focused solely on their unique IT environment and challenges

Measure What Matters

All our services come together in our IT Happiness Program, a fully managed research solution that helps you continuously improve the digital employee experience. Built on 20 years of expertise, it delivers real-time feedback across 8 key areas, turning insights into action. Because in the end — it’s not just about measuring more.
It’s about measuring what matters.

Not sure where to start?

Try our ready-to-use IT Happiness Scan

  • Ready-to-distribute survey, no setup needed
  • Covers all 8 key areas of IT Happiness
  • use up to 3 months with possibility of extension
  • PDF Report with key performance areas and tips for improvements
  • No long-term commitment, upgrade or cancel as needed

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Not sure where to begin?

Start with clarity and eliminate guesswork.
Your employees hold the key to better business outcomes. Let the data show you the way.

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Membership

Reporting & Dashboarding

Our reporting deliverables are designed to cater to different roles within an organization, ensuring that each stakeholder receives the insights most relevant to their objectives.

Service

Enhance Your Progam

Digital environments, organizations, and stakeholder expectations constantly evolve. Additional Support & Consultancy ensures your survey program, dashboards, and insights keep pace with those changes.

Service

Survey Expertise & Technology

End user experience surveys that ask the right questions, at the right time. With two decades of expertise, we provide clear, data-backed insights to help you optimize IT performance, boost satisfaction, and build trust in your IT organization.