Measure and Benchmark Digital Experience

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Paul

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Collecting feedback is beyond my scope and expertise!

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Paul

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Why is this important?

Stay agile and prepared to embrace innovations

Comprehensively assess your organization's readiness for new tools and technologies, such as AI. Evaluate how prepared your teams are, leveraging targeted insights and surveys to identify any gaps and opportunities. Gain crucial insights to strategically enhance your technology adoption processes and ensure smooth integration across your company.

Your challenges

Skill gaps hinders the effective use of new technologies

Integrating new tools with existing systems is complex and time-consuming

Need clear understanding of how new technologies align with business goals

Consider training needs and support structures

Our deliverables

Identifying potential issues and challenges that might arise

Seamlessly integrate new technologies that contribute to business objectives

Keep the organization agile and better prepared to embrace future innovations

Make informed decisions about where to allocate resources more effectively

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We guide you step by step

Define Approach

Taking into account the specifics of your current digital workplace environment, along with your strategic objectives, information needs, and development roadmap, we provide tailored advice on the most effective approach. This includes defining the scope of the survey project to ensure it aligns with your goals, identifying the management information necessary for different stakeholders.

Onboarding and Kick-Off

We'll discuss our methodology with your team, clarifying each stage for transparency. Alignment will be sought on content, target employees, data security, and specific timelines. Often, our process begins with a baseline survey, succeeded by regular trend surveys to monitor developments, ensuring all aspects are comprehensively covered within a framework of strict confidentiality and timely execution.

Execution & Project Management

A dedicated project lead will guide and assist you at every step, supported by a project support team and a customer success manager. Any changes, extra requirements, or analyses needed will be promptly addressed.

Data analyses & reports

We will supply a range of reports tailored to your requirements. Key insights are accessible via the QlikSense BI technology tool, to which you'll have access. Additionally, we offer regular trend reports and customized reports that leverage your organization's data to analyze how your changes affect end-user experience.

Advice and Consultancy

We offer consultancy, presentations, and participation in leadership team meetings, providing recorded videos with findings interpretations or live advice. We consider benchmark data and share best practices from various industries in change management and communication.

Failing to embrace AI tools puts your organization at risk of falling behind

Quick & Comprehensive Insight

Understand your organization’s current stance on AI adoption, from technological readiness to employee attitudes.

Nuanced Understanding of Your Team

Discover how your team uses AI tools in their daily tasks, their views on AI as an opportunity or threat, and their awareness of your AI policies.

Data-Driven Recommendations and Support

Gather insights to tailor internal communications, establish effective behavioral guidelines, and strategically adopt emerging AI tools.

Leverage Benchmarking Capability

Learn and compare your organization’s AI adoption status with organizations throughout the Netherlands and beyond.

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Other approaches

IT Security Policy

Employees' awareness, compliance, and perceptions of security guidelines, assessing their impact on productivity, training effectiveness, and trust in IT’s security management.

For maturity level

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IT Service Desk Experience

Perception and experience with the Service Desk is essential to understand how IT end users view the support they receive, particularly regarding incident handling and ease of resolution.

For maturity level

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Innovation

For maturity level

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Change and Adoption

Quality of project delivery, especially for migrations, roll-outs of new applications, products or services. Structured feedback from end users and business stakeholders.

For maturity level

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IT Value to the Business

Stakeholder satisfaction with IT services and products, assess the level of innovation, and detail the specific contributions of IT, such as new systems, services and applications.

For maturity level

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Learning and Development

Assess the digital skills and behaviors of employees, measure satisfaction and effectiveness of training programs, and evaluate your team’s readiness for digital transformation.

For maturity level

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Digital Wellbeing

Seize the opportunity to merge HR and IT initiatives, ensuring that the digital environment becomes a cornerstone of people's well-being.

For maturity level

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Digital Workplace Infrastructure

Employee experience and sentiments with hardware, tools, applications. We offer both a holistic as well as a detailed perspective on the digital workplace.

For maturity level

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Select a moment

Innovation

Stay agile and prepared to embrace innovations

Your challenges

Our deliverables

We guide you step by step

Define Approach

Onboarding and Kick-Off

Execution & Project Management

Data analyses & reports

Advice and Consultancy

Failing to embrace AI tools puts your organization at risk of falling behind

Quick & Comprehensive Insight

Nuanced Understanding of Your Team

Data-Driven Recommendations and Support

Leverage Benchmarking Capability

Start today and talk with an expert

Other approaches